Moov Privacy Policy

Date of Last Revision: August 20, 2019

IMPORTANT NOTICE

At Moov, our mission is to make consumers and end-users better by enabling their ability to achieve their goals through our passion, design, and the relentless pursuit of innovation. That mission extends to our online community as well through our websites, applications, and connected products and services (which we collectively refer to in this Privacy Policy as the "Services"). Our Privacy Policy describes how we collect and process your Personal Data through our websites (e.g., including, but not limited to, moov.cc, moovstudio.cc, and sanityandself.com ("Websites")), corresponding Mobile Apps, in store, at events and social media. We encourage you to read this Privacy Policy as well as our Terms and Conditions (referred to throughout as our "Terms").

1. Our Policy

Welcome to the web site (the “Site”) of Moov Inc.(“Moov”, “we”, “us” and/or “our”). This Site is operated by Moov and has been created to provide information about Moov and our virtual coach, Sanity & Self, guided self-care experiences, workout and exercise tracking and motion analytics services, heart rate analytics services, studio class experiences, mobile applications and related services (together with the Site, the “Services”) to our Service visitors (“you”, “your”). This Privacy Policy sets forth Moov’s policy with respect to information including personally identifiable data (“Personal Data”) and other information that is collected from visitors to the Site and Services.

2. Information We Collect

When you interact with us through the Services, we may collect Personal Data and other information from you, as further described below:

Personal Data That You Provide Through the Services: We collect Personal Data from you when you voluntarily provide such information, such as when you contact us with inquiries, respond to one of our surveys, register for access to the Services or use certain Services. Such Personal Data may include your name, contact information, reason for seeking a virtual coach, your occupation, information about your family, your exercise habits, your feelings, concerns and priorities, information about your relationships, and any other information you provide.

BY VOLUNTARILY PROVIDING US WITH PERSONAL DATA, YOU ARE CONSENTING TO OUR USE OF IT IN ACCORDANCE WITH THIS PRIVACY POLICY. IF YOU PROVIDE PERSONAL DATA TO THE SERVICES, YOU ACKNOWLEDGE AND AGREE THAT SUCH PERSONAL DATA MAY BE TRANSFERRED FROM YOUR CURRENT LOCATION TO THE OFFICES AND SERVERS OF MOOV AND THE AUTHORIZED THIRD PARTIES REFERRED TO HEREIN LOCATED IN AND OUTSIDE THE UNITED STATES.

3. Other Information

Non-Identifiable Data: When you interact with Moov through the Services, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. Moov may store such information itself or such information may be included in databases owned and maintained by Moov affiliates, agents or service providers. The Services may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, and the domain names of our visitors' Internet service providers. It is important to note that no Personal Data is available or used in this process.

In operating the Services, we may use a technology called "cookies." A cookie is a piece of information that the computer that hosts our Services gives to your browser when you access the Services. Our cookies help provide additional functionality to the Services and help us analyze Services usage more accurately. For instance, our Site may set a cookie on your browser that allows you to access the Services without needing to remember and then enter a password more than once during a visit to the Site. In all cases in which we use cookies, we will not collect Personal Data except with your permission. On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off. We recommend that you leave cookies turned on because they allow you to take advantage of some of the Service features.

Payment Information: If you make a purchase through our Services, your payment-related information, such as credit card or other financial information, is collected by our third party payment processor on our behalf.

Aggregated Personal Data: In an ongoing effort to better understand and serve the users of the Services, Moov often conducts research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and Moov may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. Moov may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.

Location Information: Our Service may collect and use your location information (for example, by using the GPS on your mobile device) to provide certain functionality of our Service. If you choose to enable our location features, your location information may be publicly displayed within the Service. Please keep in mind that other users can see this information about you, and they may use it or disclose it to other individuals or entities outside of our control and without your knowledge. Your location information may be subject to abuse, misuse, and monitoring by others, so please be careful if you choose to enable location functionality. We may also use your location information in an aggregate way, as described above in the “Aggregated Personal Data” section.

Google Analytics: We may allow third party service providers to use cookies or similar technologies to collect information about your browsing activities over time and across different websites following your use of the Services. For example, we use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use the Site and enhance your experience when you use the Service. For more information on how Google uses this data, go to www.google.com/policies/privacy/partners/.

Third Party Tracking: We may allow third party service providers to use cookies or similar technologies to collect information about your browsing activities over time and across different websites following your use of the Services.

4. Our Use of Your Personal Data and Other Information

Moov uses the Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the Personal Data you provide to answer your question or resolve your problem. Also, if you provide Personal Data in order to obtain access to the Services, we will use your Personal Data to provide you with access to such services and to monitor your use of such services. Moov and its subsidiaries and affiliates (the “Related Companies”) may also use your Personal Data and other personally non-identifiable information collected through the Services to help us improve the content and functionality of the Services, to better understand our users and to improve the Services. Moov and its affiliates may use this information to contact you in the future to tell you about services we believe will be of interest to you. If we do so, each marketing communication we send you will contain instructions permitting you to "opt-out" of receiving future marketing communications. If you wish to be removed from any Moov purchase related email communication, you must cancel your Moov purchase. In addition, if at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us at support@moov.cc. We may also use the Personal Data you provide for compliance purposes, including enforcing our Terms or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency, and for other purposes for which we provide specific notice at the time the information is collected.

If Moov intends on using any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time at which the Personal Data is collected.

5. Our Disclosure of Your Personal Data and Other Information

Moov is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:

Virtual Coaches: We will collect and share information with your virtual coach so that the virtual coach can provide you with advice that is specific to you. Virtual coaches are required to keep such information confidential.

Information You Ask Us to Share with Third Parties: If you instruct us to do so, we will share certain of your information with third parties, such as Apple HealthKit. Before you instruct us to share your information with Apple HealthKit, please review Apple's privacy policy because any information that we share with the Apple HealthKit app will become subject to Apple's privacy policy. In addition, please note that other users of Apple HealthKit may be able to access your information through that service. We use information obtained through Apple HealthKit only for the purpose of providing health-related content in connection with the App. Moov does not disclose to third parties any information collected from Apple HealthKit except as otherwise explained in this Privacy Policy. We do not disclose or sell any information shared by Apple HealthKit to third-party advertisers, data brokers, or information resellers.

Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.

Related Companies: We may also share your Personal Data with our Related Companies for purposes consistent with this Privacy Policy.

Agents, Consultants and Related Third Parties: Moov, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific function.

When You Add Friends: By adding friends, you are giving Moov permission to allow that friend to view select personal data. Moov lets you add friends who are already Moov users or invite friends who have not yet joined. You can add friends by providing their email addresses or by accessing social networking accounts. When you share your friends’ contact information with Moov to add them as a friend, it will only be used for this purpose. It is your choice whether to invite someone to our Services, send a connection request, or allow another user to become your connection. When you invite someone to connect with you, your invitation will include your name, photo and contact information. We will send invitation reminders to the person you invited. You can choose whether or not to share your own list of connections with your connections.

Legal Requirements: Moov may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Moov, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.

Consent: We may also disclose your information with your permission.

6. Your Choices

You can visit the Site without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Services.

7. Exclusions

This Privacy Policy does not apply to any Personal Data collected by Moov other than Personal Data collected through the Services. This Privacy Policy shall not apply to any unsolicited information you provide to Moov through the Services or through any other means. This includes, but is not limited to, information posted to any public areas of the Services, such as forums, any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and Moov shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution. You are responsible for the personal information you choose to submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.

8. Children

Moov does not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through the Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on the Services without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to Moov through the Services, please contact us, and we will endeavor to delete that information from our databases.

9. Links to Other Web Sites

This Privacy Policy applies only to the Services. The Services may contain links to other web sites not operated or controlled by Moov (the “Third Party Sites”). The policies and procedures we described here do not apply to the Third Party Sites. The links from the Services do not imply that Moov endorses or has reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.

10. Integrating Social Networking Services

One of the special features of the Service is that it allows you to enable or log in to the Services via various social networking services like Facebook or Twitter (“Social Networking Service(s)”). By directly integrating these services, we make your online experiences richer and more personalized. To take advantage of this feature, we will ask you to log into or grant us permission via the relevant Social Networking Service. When you add a Social Networking Services account to the Service or log into the Service using your Social Networking Services account, we will collect relevant information necessary to enable the Service to access that Social Networking Service and your data contained within that Social Networking Service. As part of such integration, the Social Networking Service will provide us with access to certain information that you have provided to the Social Networking Service, and we will use, store and disclose such information in accordance with this Privacy Policy. However, please remember that the manner in which Social Networking Services use, store and disclose your information is governed by the policies of such third parties, and Moov shall have no liability or responsibility for the privacy practices or other actions of any Social Networking Services that may be enabled within the Service.

You may also have the option of posting your Services activities to Social Networking Services when you access content through the Services (for example, you may post to Facebook that you performed an activity on the Service); you acknowledge that if you choose to use this feature, your friends, followers and subscribers on any Social Networking Services you have enabled will be able to view such activity.

11. Security

Moov takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Data to Moov via the Internet.

12. Other Terms and Conditions

Your access to and use of the Services is subject to the Terms of Service.

13. Changes to Moov’s Privacy Policy

The Services and our business may change from time to time. As a result, at times it may be necessary for Moov to make changes to this Privacy Policy. Moov reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was last updated on the date indicated above. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

14. Access to Information; Contacting Moov

To keep your Personal Data accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via the Services.

Please also feel free to contact us if you have any questions about Moov’s Privacy Policy or the information practices of the Services.

You may contact us as follows: support@moov.cc